Continental US Shipping
Our regular means of shipping is UPS ground or Priority Mail.
We also offer options of shipping by UPS Next Day, 2-Day and 3-Day on our website.
In addition, we also offer options of shipping by FEDEX or Priority Mail.
For additional options or for help in deciding how to ship your order, please call our customer service department at 800.245.8282 (toll free) or 503.694.1600 (international and local callers).
NEW PROBIOTICS SHIPPING POLICIES AS OF 4/15/14
• SHIPPING DAYS: Probiotics will only be shipped Monday through Wednesday to avoid weekend delays. Orders for probiotics received on Thursday or Friday will be held for shipment on Monday.
• DURING WARM WEATHER: Beginning April 15, 2014. Kirkman's standard shipping method for probiotic orders will be 2-day UPS. (We may suggest an upgrade to Next Day if necessary.)
If you choose to ship in a method other than standard shipping (2-day UPS), Kirkman® will honor your shipping choice but will not accept returns or refunds for product that arrives warm or damaged due to not using our standard shipping method.
For assurance that your probiotics arrive cold, you may want to order an extra ice pack. Extra ice packs are available for $5 each and may be may be ordered online or requested by calling our customer service department at 800.245.8282 (toll free) or 503.694-1600 (international and local callers).
During the holiday seasons, UPS does not guarantee delivery dates. If you need a package delivered before a certain date, please contact our customer service department at 800.245.8282 (toll free) or 503.694-1600 (international and local callers).
International Orders Including Canada
At Kirkman's on-line store, you may choose either U.S. Postal Service Priority Mail or Express Mail. For other forms of shipping of if your country is not listed, please call Kirkman's customer service department at 503.694.1600. Packages usually take 1 to 2 weeks to be received.